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Accessibility statement

This accessibility statement applies to the complain about a school service published on Ofsted - Complain About a School. This website is run by The Office for Standards in Education, Children's Services and Skills (Ofsted). We want as many people as possible to be able to use this website. For example, that means you should be able to:

We've also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 at AA level.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: workingwithcustomerssupport@ofsted.gov.uk and we'll consider your request and get back to you.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact workingwithcustomerssupport@ofsted.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us via email at enquiries@ofsted.gov.uk before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website's accessibility

Ofsted is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 A and AA standards.

Non-accessible content

N/A

Non-compliance with the accessibility regulations

N/A

What we're doing to improve accessibility

We're always looking to improve the accessibility of this service. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact workingwithcustomerssupport@ofsted.gov.uk

Preparation of this accessibility statement

This statement was prepared on 25th October 2022. It has not been reviewed since publication. This website was last tested on 23 May 2022. The test was carried out by the Digital Accessibility Centre. All pages on Ofsted - Complain About a School were tested.